Storm Damage Insurance Claims, Handled Start to Finish
Most roofing companies will happily replace a roof that insurance has already approved. Far fewer will do the work of getting it approved, and that work is where homeowners lose the most money.

What We Actually Do on a Claim
We are not public adjusters and we do not negotiate on your behalf as your legal representative. What we do is the contractor side of the process, thoroughly.
- Inspect and document damage to carrier-standard evidence — test squares, strike counts, photographs, weather verification
- Give you an honest read on whether the damage will meet the threshold, before you file
- Meet the adjuster at your home and walk the roof with them
- Produce a line-item estimate in the same software carriers use, so the two documents can be compared directly
- File supplements when the carrier’s scope misses required work
- Handle code-upgrade items that carriers frequently omit
- Carry it through to the depreciation release after the work is complete
The Part Almost Nobody Explains
On a replacement-cost policy, your carrier does not send one cheque. They send two.
The first is actual cash value — the cost to replace, minus your deductible, minus depreciation for the age of the roof. On a fifteen-year-old roof, depreciation can be a very large number, and that first cheque often looks alarmingly small relative to what the work costs.
The second cheque is the recoverable depreciation, and it is released after the work is completed and documented. It is yours. You have already paid for it in premiums.
A significant number of homeowners take the first cheque, do a cheap partial repair, and never claim the second. That is money left with the carrier, and it is one of the most common and expensive mistakes in this entire process.

Where Claims Go Wrong
The pattern is consistent. Damage gets under-documented, so the adjuster scopes a repair instead of a replacement. Nobody attends the adjuster inspection, so the slopes that took the worst of the storm never get tested. The carrier’s estimate omits code-required items like ice-and-water shield or drip edge, and nobody files a supplement to add them. Or the claim gets denied as wear and tear and the homeowner accepts it without asking for a reinspection.
Every one of those is preventable, and each has its own page in this section.
The Whole Process, Page by Page
- The claim process — the full timeline, step by step
- The adjuster meeting — what happens and why we attend
- Denied claims — why they happen and what to do
- Supplements — getting the claim paid in full
- ACV vs RCV — what your policy actually pays
- Deductibles — flat versus percentage, and financing
- Mortgage company on the cheque — why, and how to release it
- Code upgrade coverage — what Ohio code adds to the cost
One Thing We Will Never Do
We will not waive, absorb, discount, or otherwise cover your deductible, and neither will any contractor operating legally in Ohio.
It is insurance fraud. It exposes the contractor to prosecution and it exposes you as a participant. When someone offers it, they are telling you they are willing to commit fraud to win your job — which is worth considering carefully before letting them on your roof.
Project Build Videos
Every clip is one of our own builds — same crews that would be on your roof.
Tartan Builders In Action
HighlightsRoofing Project
Finished WorkLive Build — Roof Replacement
On SiteOn The Job Site
Crew At WorkStorm Damage Claims We Have Won
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What Ohio Homeowners Say





EXCELLENT Based on 562 reviews Posted on Google Lundquest FTrustindex verifies that the original source of the review is Google. Hightly recommended, fast & friendly service.Posted on Google Toni HTrustindex verifies that the original source of the review is Google. Eddie provided a free inspection to multiple members of my family who own homes. He was able to ensure their roofs were not damaged by the storms back in March.Posted on Google Katie KTrustindex verifies that the original source of the review is Google. I just wanted to give Ashton a standing ovation with the amount of respect and appreciation when it came to our home! He made sure to keep me in the loop of things when the roof was being put on and gave me peace of mind knowing that I was being taken care of. Thank you Tartan builders for having such great representation! I would recommend anyone to use them for their roofing needs!Posted on Google Katie JTrustindex verifies that the original source of the review is Google. Would highly recommend Tartan. We worked with Ashton who made sure we got covered by insurance. He was pleasant to work with and even went on the roof with shingle samples to help us pick out the colors. Would recommend Tartan to anyone.Posted on Google George JTrustindex verifies that the original source of the review is Google. This is a company I would recommend. Ashton got my roof fully covered after getting denied. He took care of me from start to finish. He was there during the build and after the build made sure and got the crew back out there so it was to mu liking. Would recommend Tartan especially with Ashton.Posted on Google Denise MTrustindex verifies that the original source of the review is Google. I was very pleased with the excellent service from Tartan Builders. Ashton was very helpful with the insurance claim and answering any of my questions. His team was very friendly and did a great job installing the new roof. I would highly recommend Tartan Builders!Posted on Google Mcherian2000Trustindex verifies that the original source of the review is Google. Eddie Horne from Tartan Builders went out of his way to inspect our roof, guide us through the insurance process and help with the adjuster. We are very happy with his services.Posted on Google Emily HTrustindex verifies that the original source of the review is Google. They made a very frustrating experience as a new homeowner extremely easy. You can tell they really invest in their customers, want the best outcome, and will work diligently to achieve that.Posted on Google Jami TTrustindex verifies that the original source of the review is Google. Austin Karr came right out to give me my free inspection. He arrived on time. Was kind and very professional. He was very thorough and took many photos and answered all my questions and addressed my concerns. I look forward to working with this company.Posted on Google Jeff KTrustindex verifies that the original source of the review is Google. Very happy with results. Easy to work with.
Common Questions
No. The claim is paid by your carrier at their approved scope either way. What changes is how complete that scope ends up being.
No. Public adjusters are licensed to negotiate claims on your behalf for a fee. We are the contractor — we document, produce estimates, attend inspections, and file supplements for work within our scope.
Denials are frequently reversible, most often through reinspection with better documentation. Our denied claim page walks through the options.
From inspection to final depreciation release, typically four to ten weeks. Carrier responsiveness and weather are the main variables.
Related Pages
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