Insurance Claims in Lancaster, Ohio
Documentation, the adjuster meeting, supplements and the second cheque most homeowners never claim.

Insurance Claims on a Lancaster Home
Across Lancaster and the surrounding area, we handle the contractor side of a claim thoroughly because the adjuster hour decides what the whole claim pays.
The sequence is straightforward: a proper inspection — roof and, where we can get in, attic — then a written report with photographs that is yours whether you hire us or not. You will have a number in hand inside three business days.
Local Conditions in Lancaster
What ages a Lancaster roof is predictable: the ground and the roof both go through repeated freeze-thaw passes which is why minor flashing faults here turn into real problems quickly It is the single biggest reason roofs here underperform their rating.
On storms: hail falls here in narrow bands rather than across the whole metro and the damage that costs the most is rarely the damage you can see from the driveway.

Response Times in Lancaster
Our Dublin office is roughly 55 min from Lancaster. Close enough that scheduling is straightforward. On a scheduled job the distance is irrelevant — the crew stays until it is done.
Why Lancaster Homeowners Call Us
GAF Master Elite is the credential that matters here. GAF caps how many contractors hold it in a given area, and it requires licensing, insurance and ongoing training. It unlocks the Golden Pledge warranty, which is the only one covering how the roof was installed. Since most roof failures are installation faults rather than defective shingles, that matters.
Within a week of a hail event, unfamiliar trucks appear on Lancaster streets. The pattern is consistent: an unannounced knock, pressure to sign that day, and an offer to cover your deductible. That deductible offer is not generosity. It is fraud, and you are named in it. They also have no local address, so when the roof leaks in year four there is nobody to call.
- Damage documented to carrier standard with test squares and strike counts
- Adjuster met at the property and walked across the roof
- Line-item estimate produced in the software carriers use
- Supplements filed where the scope misses code-required work
- Claim carried through to the depreciation release
Project Build Videos
Every clip is one of our own builds — same crews that would be on your roof.
Tartan Builders In Action
HighlightsRoofing Project
Finished WorkLive Build — Roof Replacement
On SiteOn The Job Site
Crew At WorkStorm Damage Claims We Have Won
We help homeowners save 10's of thousands through insurance. Watch real claim stories from our social media.
What Ohio Homeowners Say





EXCELLENT Based on 562 reviews Posted on Google Lundquest FTrustindex verifies that the original source of the review is Google. Hightly recommended, fast & friendly service.Posted on Google Toni HTrustindex verifies that the original source of the review is Google. Eddie provided a free inspection to multiple members of my family who own homes. He was able to ensure their roofs were not damaged by the storms back in March.Posted on Google Katie KTrustindex verifies that the original source of the review is Google. I just wanted to give Ashton a standing ovation with the amount of respect and appreciation when it came to our home! He made sure to keep me in the loop of things when the roof was being put on and gave me peace of mind knowing that I was being taken care of. Thank you Tartan builders for having such great representation! I would recommend anyone to use them for their roofing needs!Posted on Google Katie JTrustindex verifies that the original source of the review is Google. Would highly recommend Tartan. We worked with Ashton who made sure we got covered by insurance. He was pleasant to work with and even went on the roof with shingle samples to help us pick out the colors. Would recommend Tartan to anyone.Posted on Google George JTrustindex verifies that the original source of the review is Google. This is a company I would recommend. Ashton got my roof fully covered after getting denied. He took care of me from start to finish. He was there during the build and after the build made sure and got the crew back out there so it was to mu liking. Would recommend Tartan especially with Ashton.Posted on Google Denise MTrustindex verifies that the original source of the review is Google. I was very pleased with the excellent service from Tartan Builders. Ashton was very helpful with the insurance claim and answering any of my questions. His team was very friendly and did a great job installing the new roof. I would highly recommend Tartan Builders!Posted on Google Mcherian2000Trustindex verifies that the original source of the review is Google. Eddie Horne from Tartan Builders went out of his way to inspect our roof, guide us through the insurance process and help with the adjuster. We are very happy with his services.Posted on Google Emily HTrustindex verifies that the original source of the review is Google. They made a very frustrating experience as a new homeowner extremely easy. You can tell they really invest in their customers, want the best outcome, and will work diligently to achieve that.Posted on Google Jami TTrustindex verifies that the original source of the review is Google. Austin Karr came right out to give me my free inspection. He arrived on time. Was kind and very professional. He was very thorough and took many photos and answered all my questions and addressed my concerns. I look forward to working with this company.Posted on Google Jeff KTrustindex verifies that the original source of the review is Google. Very happy with results. Easy to work with.
Lancaster at a Glance
Lancaster Questions
The town does not change the number — the roof does. Square footage, how steep it is, and how cut-up the roofline is are the three big factors. Nobody can quote this accurately from a satellite image, so we measure on site.
Storm-caused damage above your deductible is usually claimable. We give you a straight read on whether it will clear the threshold before anything gets filed.
Scheduling generally lands inside two weeks. Rain and hard cold both push jobs, which is why we quote ranges rather than promises. Anything urgent jumps the queue.
We work Lancaster routinely. Our Dublin office handles Lancaster, about 55 min away. We are in Fairfield County most weeks.
Non-urgent visits are typically a few days out. If water is entering the house, that changes the priority immediately. Say so when you call and we will treat it accordingly.
Our Other Lancaster Services
Related Pages
Book Your Free Inspection in Lancaster
Free inspection, written report, no obligation. Or ring (877) 521-7171.