Insurance Claims in Mentor, Ohio

550+ Google Reviews · GAF Master Elite · Licensed & Insured

We meet the adjuster and work the claim. Serving Mentor and Lake County from our Wadsworth office.

Insurance Claims In Mentor
Free Inspection & Photo Report
GAF Master Elite Contractor
Insurance Claims Handled
Estimates In 3 Business Days

4.9/5 from 550+ Google reviews

Get Your Free Inspection For Your Home Below!!

Fast response — we get back to you the same day

Step 1 of 250%
No cost. No pressure. Licensed & insured.

Thanks! We got your request — we will call you shortly.

Call (877) 521-7171
Family
Owned & Operated
550+
Google Reviews
GAF
Master Elite
105
Ohio Cities Served
★★★★★
Licensed & Insured

Quick answer

Insurance Claims in Mentor from Tartan Builders Inc., a GAF Master Elite contractor working Lake County from our Wadsworth office, about 1h away.

  • We document storm damage to carrier standard: test squares, strike counts and weather data.
  • We meet your adjuster on the roof, the hour that decides the payout.
  • We file supplements for missed items and Ohio code requirements.
  • We never waive deductibles. That is insurance fraud in Ohio.

Insurance Claims For Mentor Homes

Most roofing companies will install a roof your insurance has already approved. Far fewer do the work of getting it approved. For Mentor homeowners we document the damage, meet the adjuster on the roof, review the carrier's estimate line by line, and file supplements for anything missed.

Claims in Mentor are handled from our Wadsworth office, about 1h away. We are contractors, not public adjusters: your policy decisions stay yours, and we do the documentation and estimating.

Professional contractor discussing roof replacement benefits with homeowners at new construction
Professional contractor discussing roof replacement benefits with homeowners at new construction

How A Claim Runs

  • Free inspection and documentation of storm damage
  • You open the claim with your carrier; we help with the date of loss
  • We meet the adjuster on the roof and walk every slope
  • We review the carrier estimate line by line
  • Supplements for missed items, code upgrades and decking
  • The work is completed and photographed
  • Final invoice goes in so the recoverable depreciation is released

Local Factors In Mentor

Storms

The storm picture in Mentor: heavy snow load and ice weight cause more damage here than wind does, which is why we inspect free after any significant event.

Housing

On the housing side in Mentor, there is a great deal of pre-1950 housing in this area, which makes these slower, more skilled jobs than modern subdivision work.

Where Claims Go Wrong

  • Nobody represents the homeowner on the roof during the adjuster visit
  • The estimate leaves out drip edge, ice-and-water shield or starter
  • The final invoice is never submitted, so depreciation is never paid
  • The homeowner signs with a door-knocker who disappears
Hail damage on asphalt roof shingles
Hail damage on asphalt roof shingles

Cost Of Roof Insurance Claim Help In Mentor

On a covered claim your cost is normally your deductible. The carrier pays the actual cash value first and releases the held-back depreciation after the work is done and invoiced.

Ohio rules referenced
  1. Ohio Adm. Code 3901-1-54: unfair property and casualty claims settlement practices, including acknowledgment and decision timeframes.
  2. Ohio Rev. Code 1345.21 to 1345.28: Home Solicitation Sales Act, including the three-business-day right to cancel.
  3. Ohio Rev. Code Chapter 3951: licensing of public insurance adjusters.
  4. Ohio Rev. Code 2913.47: insurance fraud.
Insurance Claims in Mentor: service details
CountyLake County, Ohio
Served fromWadsworth office, 1197 High Street
Drive timeAbout 1h from Wadsworth
PermitsCity of Mentor or Lake County, depending on the parcel. We pull it.
Nearest townsWilloughby (4 mi), Painesville (6 mi), Euclid (11 mi)
ResponseInspections within a few days; emergencies the same day where we can
Inspection costFree, with a written photo report

Want the full picture? Read our complete guide to insurance claims in Ohio, or see all roofing services in Mentor.

Tartan Builders Inc logo on residential asphalt shingle roof
Insurance Claims

Insurance Claims Done Right In Mentor

We meet the adjuster and work the claim. Free inspection, written photo report, and an estimate within 3 business days from our Wadsworth office.

Insurance Claim Wins

Storm Damage? Get a Free Roof Inspection Today.

We help homeowners save 10’s of thousands through insurance. Watch real claim stories from our social media.

Insurance Claim Win videoInsurance Claim Win
Storm Damage Inspection videoStorm Damage Inspection
Roof Replacement videoRoof Replacement
Hail Damage Claim videoHail Damage Claim
Insurance Restoration videoInsurance Restoration
Homeowner Story videoHomeowner Story
Crew At Work videoCrew At Work
Our Work

Recent Insurance Claims Projects

Large hailstones held in palm of hand showing weather damage
Large hailstones held in palm of hand showing weather damage
Aerial view of residential home with new tan brick roof and white siding
Aerial view of residential home with new tan brick roof and white siding
Aerial drone view of luxury brick home with dark asphalt shingle roof replacement
Aerial drone view of luxury brick home with dark asphalt shingle roof replacement
Asphalt roof shingles showing visible hail damage and wear patterns
Asphalt roof shingles showing visible hail damage and wear patterns
Tartan Builders Inc logo on residential asphalt shingle roof
Tartan Builders Inc logo on residential asphalt shingle roof
Customer Reviews

Highly Rated Company

550+ Google Reviews
Rated 4.9/5 on Google, with five-star ratings on Facebook and the BBB
GAF Master Elite Residential Roofing Contractor
Owens Corning Preferred Contractor
Google 5-Star Reviews
Facebook Reviews
BBB Five Stars
Posted on Google Google
Clint F profile picture
Clint F
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I’m really glad I had the chance to work with Marco Garcia. He came out to take a look at my roof, walked me through what he found, and thankfully gave me a clean bill of health. What stood out to me most was how honest and straightforward he was. I never felt pressured or like he was trying to sell me something I didn’t need. Marco was easy to talk to, communicated really well, and genuinely made me feel like he had my best interest in mind. I really appreciate that kind of service and would definitely recommend him to anyone who needs a roof inspection.
Posted on Google Google
Angela h profile picture
Angela h
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Tanner was knowledgeable and easy to work with. He was able make sure the service for my home was done professionally. The only drawback is as a professional make sure you get approvals before you start projects so that the homeowner will not come out-of-pocket financially more than they have anticipated.
Posted on Google Google
Tony P profile picture
Tony P
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Eddie and the Tartan Builders roofing team were excellent. They walked me through each step of the process and made it incredibly easy to get a new roof from a hail storm several months earlier. He remained in constant communication and kept me updated each step of the way. He went above and beyond and ensured my satisfaction from start to finish. Highly recommend working with Eddie and his team!
Posted on Google Google
Deo U profile picture
Deo U
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Eddie and his team at Tartan Builders was able to get the majority of my roof covered through my insurance carrier. Happy with the work that was completed!
Posted on Google Google
Heather S profile picture
Heather S
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We couldn't be happier with our experience. From the beginning, the team communicated clearly and consistently. Their workmanship was excellent, and the finished roof looks great! What really stood out was their willingness to work closely with our insurance company. They put in a lot of effort to help facilitate the process and advocate for the work that needed to be done. Their professionalism and dedication made a big difference. We highly recommend them to anyone needing roofing services.
Posted on Google Google
Jeff K profile picture
Jeff K
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very happy with results. Easy to work with.
Posted on Google Google
MaKaila M profile picture
MaKaila M
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Eddie came out after the big wind storms in march and inspected our roof for any storm damage, he was very thorough, knowledgeable and very respectful. Thank you very much Eddie & Tartan Builders
Posted on Google Google
Jackie y profile picture
Jackie y
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thanks to Eddie, I was able to ensure my roof was in good condition after the storm here.
Posted on Google Google
Matt W profile picture
Matt W
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
⭐⭐⭐⭐⭐ We had an excellent experience with Tartan Builders from start to finish. Our new roof looks fantastic, and the entire project was handled professionally and efficiently. A special thank you to Ashton and Nikolai. They were outstanding communicators throughout the entire process, always keeping us informed, answering our questions promptly, and making sure we knew what to expect every step of the way. Their responsiveness and professionalism made what could have been a stressful project feel easy. They also went above and beyond by working directly with our insurance company to secure additional coverage for our gutters, saving us money and making the claims process much smoother. I highly recommend Tartan Builders to anyone looking for a contractor that delivers high-quality work and truly puts their customers first. Thanks again to Ashton, Nikolai, and the entire team for a job well done!
How It Works

4 Easy Steps

  1. 1

    Call or Click

    Fill out the form or call us. Fast estimates — get a price within 3 business days.

  2. 2

    Free Inspection

    A trained inspector checks your roof, siding, and gutters at no cost and documents everything.

  3. 3

    We Handle Insurance

    If a storm caused the damage, we work with your insurance company so you get what you deserve.

  4. 4

    Job Done Right

    Our crew works fast and clean with warrantied materials. 100% satisfaction guarantee on every job.

The Tartan Difference

Why People Trust Us

Family owned & operated — two Ohio offices, our own crews, and reviews you can check yourself.

550+ Google Reviews

Real homeowners love our work. Read our reviews on Google, Facebook, and the BBB.

We Help With Insurance

We take photos, talk to your insurance company, and help make sure they pay for everything.

GAF Master Elite

A certification only the top roofing contractors earn — warrantied materials on every job.

Fast Estimates

Fill out the form or call. Get a price within 3 business days — no dragging it out.

Anything Exterior

Roofing, siding, gutters, fascia and soffit — one company handles everything outside your home.

We Make It Right

Not happy? We fix it. 100% satisfaction guarantee — that’s our promise to you.

Free

Book Your Free Inspection

Pick a time that works for you. A trained inspector comes to your home and documents everything. No cost. No pressure.

✓ Licensed & Insured✓ 550+ Google Reviews✓ GAF Master Elite✓ 100% Satisfaction Guarantee
FAQ

Insurance Claims In Mentor: Questions

Yes. It is a large share of what we do. We document the damage, meet the adjuster and carry the claim through to the final payment.

No. We do not negotiate on your behalf as your agent. We document the damage, write the estimate and make sure the scope matches what is on the roof.

The part of the claim the carrier holds back until the work is finished. It is released when the final invoice is submitted, and it is often thousands of dollars.

No. Waiving or absorbing a deductible is insurance fraud in Ohio and makes the homeowner part of it. Anyone who offers is a red flag.

Book Your Free Inspection In Mentor

Call us or tap below. Fast estimates. Always free to inspect.

CallFree Inspection