Quick answer
Insurance Claim Process in Delaware from Tartan Builders Inc., a GAF Master Elite contractor working Delaware County from our Dublin office, about 30 min away.
- Seven stages: inspection, filing, adjuster visit, carrier estimate, supplements, the work, depreciation release.
- Ohio rules require carriers to acknowledge and decide claims within set timeframes.
- We are on the roof for the adjuster meeting.
- The final invoice releases the recoverable depreciation, often thousands of dollars.
Insurance Claim Process For Delaware Homes
A roof insurance claim in Delaware follows the same path every time. Knowing the stages, and who is responsible for each one, is the difference between a claim that pays for the roof and one that stalls at a partial repair.
We run claims in Delaware from our Dublin office, about 30 min away. Here is each stage and what happens in it.
The Claim, Stage By Stage
- Stage 1: free inspection and documentation of the damage
- Stage 2: you file the claim with your carrier and get a claim number
- Stage 3: the adjuster inspects the roof, and we are there
- Stage 4: the carrier issues its estimate and first payment (actual cash value)
- Stage 5: we file supplements for missed items and code requirements
- Stage 6: the work is completed, usually in one to two days
- Stage 7: the final invoice releases the recoverable depreciation
Local Factors In Delaware
Storms
Where severe weather is concerned in Delaware, damaging hail reaches this area most summers, so checking after an event is worth doing even when nothing looks wrong.
Housing
Housing in Delaware adds a wrinkle: much of the housing went up in tight build windows and when one roof on a street needs doing, several usually do.
Your Rights Under Ohio Rules
- Carriers must acknowledge a claim promptly and decide it within set timeframes (Ohio Adm. Code 3901-1-54)
- You have three business days to cancel a contract signed at your home (Ohio Rev. Code 1345.21 to 1345.28)
- Only a licensed public adjuster may negotiate a claim for you (Ohio Rev. Code Chapter 3951)
- Waiving a deductible is insurance fraud (Ohio Rev. Code 2913.47)
Cost Of Roof Insurance Claim Process In Delaware
On a covered claim your cost is normally your deductible. The first check is actual cash value; the held-back depreciation is paid after the work is invoiced.
- Ohio Adm. Code 3901-1-54: unfair property and casualty claims settlement practices, including acknowledgment and decision timeframes.
- Ohio Rev. Code 1345.21 to 1345.28: Home Solicitation Sales Act, including the three-business-day right to cancel.
- Ohio Rev. Code Chapter 3951: licensing of public insurance adjusters.
- Ohio Rev. Code 2913.47: insurance fraud.
| County | Delaware County, Ohio |
|---|---|
| Served from | Dublin office, 700 Stonehenge Pkwy |
| Drive time | About 30 min from Dublin |
| Permits | City of Delaware or Delaware County, depending on the parcel. We pull it. |
| Nearest towns | Lewis Center (8 mi), Powell (10 mi), Sunbury (12 mi) |
| Response | Inspections within a few days; emergencies the same day where we can |
| Inspection cost | Free, with a written photo report |
Want the full picture? Read our complete guide to the claim process in Ohio, or see all roofing services in Delaware.
