Your Policy Quietly Switched to ACV. Here's How to Tell.
The premium barely moved. The coverage did. Across Ohio, carriers have been shifting older roofs off replacement cost, and most homeowners find out at the worst possible moment.

The Same Storm, Two Very Different Checks
Two neighbours in the same subdivision lose shingles in the same storm. Both have $15,000 roofs and $1,000 deductibles. One receives roughly $14,000. The other receives roughly $6,000.
Nothing about the damage explains the gap. The difference is in how each policy values a roof loss, and that is decided at renewal, not at the claim.
Three Ways a Policy Reduces a Roof Payout
These get conflated constantly, and they are not the same thing.
- Replacement cost value. Pays what it costs to replace the roof today, minus your deductible. Depreciation is withheld and released after the work is done.
- Actual cash value. Pays replacement cost minus depreciation, permanently. The older the roof, the smaller the payment, and completing the work does not release anything further.
- A roof payment schedule. An endorsement that pays a declining percentage of replacement cost based on roof age — full value for the first few years, then stepping down. This is the one that surprises people, because the policy still says replacement cost on the front page while an endorsement quietly converts the roof.
What Ohio carriers have been doing
The direction across the state has been consistent since the run of heavy storm years. Ohio agents have reported carriers applying roof loss settlement schedules from around the eleventh year, applying depreciation from the tenth year, flagging older three-tab roofs for limited or functional replacement coverage, and moving to actual cash value settlement once a roof reaches the mid-teens unless a buy-back endorsement is purchased.
Specific thresholds vary by carrier and change over time, so treat those as illustrations of the pattern rather than a list to rely on. The point is that if your roof is between ten and twenty years old, your coverage terms are a moving target at every renewal.

A Ten-Minute Policy Review
Pull your declarations page and find the loss settlement provision for the dwelling, then look specifically for anything mentioning roof surfacing. Read the endorsement list for a roof loss settlement schedule, a roof surfaces payment schedule, or a windstorm or hail loss to roof surfacing endorsement.
Then ask your agent three questions in writing: Is my roof currently settled at replacement cost or actual cash value? Is there a roof payment schedule attached, and what does the table say? Is a buy-back or replacement cost endorsement available, and what does it cost? Keep the answers with your policy.
Why Roof Age Documentation Is Worth Having
Where a carrier's terms depend on roof age or condition, being able to prove both is genuinely useful. If your roof was replaced in 2019 and the carrier's file says 2006 because that is when the house was built, that error is worth correcting before a claim rather than during one.
Keep the installation invoice, the permit if one was pulled, the manufacturer's warranty registration, and dated photographs. A GAF or Owens Corning warranty registration is particularly useful because it is third-party dated evidence of both the date and the system installed.
We can give you a written condition assessment and confirm the roof age from what is actually on the house. It costs nothing and it is a better document to have before the storm than after. Call (877) 521-7171.
Not Sure Where Your Claim Stands?
We inspect the roof, document what is actually there, and tell you honestly whether you have a claim worth filing.
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EXCELLENT Based on 562 reviews Posted on Google Lundquest FTrustindex verifies that the original source of the review is Google. Hightly recommended, fast & friendly service.Posted on Google Toni HTrustindex verifies that the original source of the review is Google. Eddie provided a free inspection to multiple members of my family who own homes. He was able to ensure their roofs were not damaged by the storms back in March.Posted on Google Katie KTrustindex verifies that the original source of the review is Google. I just wanted to give Ashton a standing ovation with the amount of respect and appreciation when it came to our home! He made sure to keep me in the loop of things when the roof was being put on and gave me peace of mind knowing that I was being taken care of. Thank you Tartan builders for having such great representation! I would recommend anyone to use them for their roofing needs!Posted on Google Katie JTrustindex verifies that the original source of the review is Google. Would highly recommend Tartan. We worked with Ashton who made sure we got covered by insurance. He was pleasant to work with and even went on the roof with shingle samples to help us pick out the colors. Would recommend Tartan to anyone.Posted on Google George JTrustindex verifies that the original source of the review is Google. This is a company I would recommend. Ashton got my roof fully covered after getting denied. He took care of me from start to finish. He was there during the build and after the build made sure and got the crew back out there so it was to mu liking. Would recommend Tartan especially with Ashton.Posted on Google Denise MTrustindex verifies that the original source of the review is Google. I was very pleased with the excellent service from Tartan Builders. Ashton was very helpful with the insurance claim and answering any of my questions. His team was very friendly and did a great job installing the new roof. I would highly recommend Tartan Builders!Posted on Google Mcherian2000Trustindex verifies that the original source of the review is Google. Eddie Horne from Tartan Builders went out of his way to inspect our roof, guide us through the insurance process and help with the adjuster. We are very happy with his services.Posted on Google Emily HTrustindex verifies that the original source of the review is Google. They made a very frustrating experience as a new homeowner extremely easy. You can tell they really invest in their customers, want the best outcome, and will work diligently to achieve that.Posted on Google Jami TTrustindex verifies that the original source of the review is Google. Austin Karr came right out to give me my free inspection. He arrived on time. Was kind and very professional. He was very thorough and took many photos and answered all my questions and addressed my concerns. I look forward to working with this company.Posted on Google Jeff KTrustindex verifies that the original source of the review is Google. Very happy with results. Easy to work with.
Common Questions
Check the loss settlement provision on your declarations page and the attached endorsement list. Look for anything referencing roof surfacing, roof loss settlement, or a payment schedule. If it is unclear, ask your agent in writing.
An endorsement that pays a declining percentage of replacement cost based on the roof's age, rather than full replacement cost. It can apply even when the policy otherwise settles losses at replacement cost.
Some carriers offer a buy-back or replacement cost endorsement, often subject to a roof inspection and an age limit. Ask for the quote and the conditions.
It frequently improves your terms rather than only your price — a newer roof may qualify for replacement cost settlement where an older one would not. Tell your agent when the roof is replaced.
In some cases. Carriers have tightened underwriting on older roofs, and a roof past a certain age may require inspection, carry limited coverage, or affect a new policy application.
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